Field Guide:
What's the Best Smartphone Operating System?
Sure, a smartphone's specs matter—you'll want one with a fast processor, bright screen and decent camera. But the horsepower is wasted if the phone is difficult to use. When it comes to user experience, nothing is more important than a phone's operating system (OS). Here's what you need to know about the five top smartphone platforms.
Android
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BlackBerry OS
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iPhone OS
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Palm webOS
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Windows Phone
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YOU'VE SEEN IT ON: |
Motorola Droid, Google Nexus One, HTC Hero | All BlackBerry phones | Apple iPhone 3G, Apple iPhone 3GS | Palm Pre, Palm Pixi | Samsung Omnia II, HTC Imagio |
WHAT WE LOVE ABOUT IT: |
The Google-developed Android OS has a plethora of apps (free auto navigation!) that are absent on the iPhone. Android is available on many different phones, and on all major carriers. | Its unrivaled business acumen extends from solid e-mail and messaging services to its appearance on phones with famously thumb-friendly keyboards. | Unparalleled usability and as intuitive as they come. The Apple App Store defined the field and still has the most (and the best) apps—particularly when it comes to games. | Extremely fast and easy to use, with topnotch multitasking. Phone-wide “universal search” makes it very easy to find files and contacts across programs. | The platform is powerful and filled with features—as long as you can navigate its archaic interface. A ray of light: The upcoming Windows Phone 7 (due in late 2010) should improve the experience. |
DRAWBACKS: | Its app store is still a distant second to the iPhone’s—particularly when it comes to games. The multitude of Android phones means some of them could have issues supporting some apps. | The OS feels a bit dated next to the flashier competition. Its app store can't compete with the iPhone's. | The platform is notoriously closed—Apple restricts what sort of apps developers can create for it. Minor differences aside, there is really only one phone to choose from. No multitasking. | Its app selection is very thin, as is the roster of webOS phones. Palm’s uncertain financial future means there’s a real risk that webOS will be a short-lived platform. | Notoriously sluggish and the most difficult OS to use. Finding simple functions on the frustrating interface can involve digging through multiple menus. |
BOTTOM LINE: |
If you’re reluctant to buy into Apple’s ecosystem or AT&T’s over-stretched network, Android is a strong alternative. | A great choice for the business class and heavy e-mailers, but it falls a bit short in the fun department. | The gold standard when it comes to usability and app selection. But if you want to play, you have to play by Apple’s rules. | In terms of sheer usability, webOS rocks. But without many apps, there’s little that allows it to shine in a crowded field. | Our advice: Wait for Windows Phone 7—a promising update that should act as a much-needed reboot for the OS. |
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